JOB OPPORTUNITY: Doors Open Days Digital Content Officer

An exciting opportunity has opened up to help Doors Open Days 2020 go digital! Due to Covid-19, we’re making Doors Open Days more digital and accessible by offering virtual visits to venues, rather than encouraging in-person visits.  In order to make this digital transition, we’re redrafting digital communications plans, redesigning parts of our website  and supporting venues nationwide to develop digital content. All of this new digital work requires extra support, so we’re hiring a Digital Content Officer - please see below for more information , or download the job description here.

Please note that the closing date is soon - 27 July. We are delighted to have received funding for this post from Awards for All, and we’re keen to have someone on board as soon as possible!


Job title: Digital Content Officer 

Appointment term:

This is a full-time post from 3rd August 2020 - 10th October 2020, and then 12.5 hours per week until 31st of March 2021. The salary for the post is £25K pro rata.

Reports to: Doors Open Days National Coordinator

Place of work:

The role will work remotely from 3rd August, until phased return to office working.  The role will then be based at the Scottish Civic Trust offices at 42 Miller Street, Glasgow G1 1DT.

Purpose of role:

  • To provide digital Doors Open Days content support for the Communications Officer, ensuring digital Doors Doors Open Days content contributions are on brand, frequent and have a high visual impact
  • To assist the development and upload of content for the Doors Open Days website
  • To support evaluation of digital Doors Open Days by monitoring analytics and analysing feedback forms

Key duties:

  • Support Communications Officer to develop content for the Doors Open Days website, e-bulletin and social media channels
  • Work closely with the Communications Officer on the strategic development and implementation of Doors Open Days’ digital presence
  • Monitor the effectiveness of Doors Open Days’ online communications, providing regular reports and analysis on digital media trends using Google Analytics and social media metrics
  • Create basic graphic designs for use in digital promotion
  • Manage the Doors Open Days website, uploading content and ensuring it is up to date and engaging
  • Liaise with Doors Open Days web developers and tech support
  • Assist website content contributors (Doors Open Days regional coordinators) with uploading information to the Doors Open Days website
  • Deliver online support for developing and uploading digital content (videos, 360-degree tours, photo galleries) to Doors Open Days venues across the country
  • Support evaluation of Digital Doors Open Days by collating and analysing online feedback form data
  • Support future digital Doors Open Days communications by creating templates and timetables based on this year’s pilot digital activities

Selection criteria:

Candidates will be assessed against the following essential/desirable attributes:





  • Degree or equivalent experience of creating and communication content (written/film/imagery)
  • Professional marketing / Communications qualification



  • Experience working in a marketing/communications environment
  • Experience of managing a website and regularly updating content
  • Experience of copy writing and producing accessible digital content
  • Experience of implementing online marketing tactics to drive web traffic, including search, media, optimisation, social networking and email
  • Competent using Word, Excel and other Microsoft packages
  • Competent using Canva for basic graphic design
  • Experience of working in the Scottish heritage/cultural/tourism sectors
  • Experience of Adobe Creative Suite: InDesign, Photoshop
  • Experience of working with Umbraco websites
  • Knowledge of W3C Web Content Accessibility guidelines
  • Knowledge of visitor evaluation analysis


  • Excellent verbal and written communication skills
  • Excellent organisational skills
  • Excellent interpersonal skills and ability to work collaboratively
  • Ability to work on own initiative and to deadlines
  • Creative flair and eye for good design

Closing date:

Noon, 27 July 2020

Interview date:

29 July 2020 (via Zoom)

We will contact referees via Zoom on 29th or 30th July

Informal enquiries:

For informal enquiries please contact Erin Burke, Communications and Events Officer,

Equal Opportunities:

Scottish Civic Trust is committed to providing equality of opportunity to all staff.


Send the following documents to Nicola Godsal, Doors Open Days National Coordinator,

  • CV
  • Personal statement setting out clearly how you meet the essential and desirable criteria for this post (650 words max)
  • Details of references - we will contact them during the week of 27th July so please provide email and phone contact details.